The Privacy Policy of
Australia 4 Wheel Drive Rentals and Goholi P/L and their web sites
from 1st March 2014
As such we/our (we are our businesses indicated just below)
Australia 4 Wheel Drive Rentals
Australian Business No. 54 561 356 425
Travel Agent Number Lic. EST 2004: NT 094.
Registered and Approved Licensee:
We are a registered business in Northern Territory.
Goholi Pty Ltd
Australian Company ABN 13117423024 Com No. 117423024
Travel Agent Number Lic. NT 147.
Registered and Approved Licensee EST 2006:
We are a registered business and company in Northern Territory.
Goholi Pty Ltd - Australia 4 Wheel Drive Rentals - An Associated
Group - Based in Darwin NT Australia
Tel: International +61 8 7999 7511
Email: info@australia4wheeldriverentals.com
or info@goholi.com
GPO Box 3410 Darwin, Northern Territory, Australia
Tel Aus 1800 107 371
Office Hours Mon-Fri 9am-5pm | Weekends and Public Holidays 10am-3pm
Postal address for correspondence: P.O.Box 3410,
Darwin, Northern Territory, Australia 0801
Including the website you visited to link thru to here and (though
not restricted to) our websites:
http://www.australia4wheeldriverentals.com/
http://www.australia4wdrentals.com/
http://www.melbournemotorhomes.com/
http://www.australia4tours.com/
have redesigned our privacy policy to reflects the requirements
of the Australian Privacy Laws 2014 ans as such reference said
clauses throughout the following information in the faith and
goodwill of compiling with said Australian Privacy Laws changes.
The Privacy Policy of
Australia 4 Wheel Drive Rentals and Goholi P/L and their web sites
from 1st March 2014
Externational links relevent to the Australian Privacy laws
http://oaic.gov.au/images/documents/privacy/applying-privacy-law/app-guidelines/chapter-1-app-guidelines-v1.pdf
http://oaic.gov.au/images/documents/privacy/applying-privacy-law/app-guidelines/chapter-5-app-guidelines-v1.pdf
http://oaic.gov.au/privacy/applying-privacy-law/app-guidelines/chapter-8-app-8-cross-border-disclosure-of-personal-information
Open and transparent management of personal information
The Goholi and Australia
4 Wheel Drive Rentals group is committed to protecting
and maintaining the privacy of your personal information.
:: What you consent and agree
to
When you provide us with your personal information, you consent
and agree to our use and disclosure of your personal information
in accordance with this policy including, and particular to:
a. Our use and disclosure of that information in order to provide
the service you have requested and for any other compatible purpose
including the management, protection and development of our business;
b. The disclosure of your personal information to entities in
the case of Australian Rentals and tour operators. This may include
disclosures to any supplier, our service providers and program
partner organisations; and
c. Our use and disclosure of your personal information for direct
marketing purposes.
:: Information Request
The Goholi and Australia
4 Wheel Drive Rentals group request in their quote
request forms and email correspondence enquiries a client/individuals
or organizations select details so as to ascertain if we can assist
that person with their enquiry further. We request a proper name
such as title so we know how to address the client correctly,
the clients first name and surname so we can maintain a client
management system for that clients enquiries, we also request
the clients contact details such as address, email and telephone
number.
http://oaic.gov.au/images/documents/privacy/applying-privacy-law/app-guidelines/chapter-1-app-guidelines-v1.pdf
Extract: For example, a policy may list sensitive information
relating to 'health information about an individual', 'racial
or ethnic origin', 'criminal records', 'religious affiliation'
and 'political opinions.'
We request the clients citizenhip as this now a requirement from
our major self drive supply hire operators requirement as there
are Australian/New Zealand resident/citizen rates applicable on
most requests. We request the ages of all travelling but require
the drivers age as the min age requirement applies to self drive
hire and also child ages due to Australian child restriction laws.
The same applies for tours with ages of seniors as the tour company
may request a medical certificate of a passenger on strenuous
adventure tours and children may be to young for select adventure
tours.
:: We have collected this information
in order to provide the best possible service to you
To this end we may use the information that you provide for the
following purposes:
• Provide the services you request
• To request information and availability of suppliers when required.
• To process any quotes that you might make on our site.
• To process any ETickets and bookings that you might make on
our site.
• To process any transactions that you might make on our site.
• To help provide any other services that you have requested.
• To offer the most relevant information suitable to your and
your interests.
• For any marketing, promotional, publicity, direct marketing
or market research that we might undertake. • For any other purposes
for which you have given permission.
• Debt collection agencies, in the event of your default in payment
of monies owed to us
• Government, regulatory and law enforcement agencies where the
disclosure is required or authorised by law.
:: Your Right to change your contact
details
It is your right to change your contact details we are holding.
To do so we will reference the initial email or tel as verification
- info@australia4wheeldriverentals.com
or info@australia4wdrentals.com
.
:: Who can I contact for further
information?
If you have any questions about how we handle your personal
information or if you believe that we have handled your personal
information inappropriately, you can contact us in the following
ways: info@australia4wheeldriverentals.com
or info@australia4wdrentals.com.
Postal address is GPO Box 3410 Darwin, NT Australia.
:: Access to your information
You may ask us to give you access to personal information we hold
about you at any time. This access is subject to certain exceptions.
You may not obtain access to information relating to existing
or anticipated legal proceedings between us and you. You can request
access to your information by email or phone. You will be asked
to specify the information that you want access to, and will need
to verify your identity before we are able to provide the information.
If you believe the personal information that we hold about you
is inaccurate or incomplete, and we do not agree, we will provide
a statement expressing your disagreement with the information
where the information is stored.
IP address and Aggregated Data
We use your IP address to help increase efficiency, diagnose possible
problems with our servers, and to administer our Web site. Your
IP address is used to gather broad demographic information. this
is for such content management as Google Analytics to better position
ourselves in our position and ranking across the world wide web.
Called Aggregated Data. This information is generated by our systems
as they track traffic through our sites. This information does
not identify you personally and is not linked to the personally
identifiable information that you may have provided.
:: Cookies
A cookie is a small file that resides on your computer and is
recognized by our server when you visit our sites. A cookie does
not provide us with any personally identifiable information. It
does provide details of your IP address, the computer platform
that you use (e.g. Mac or Windows), the browser that you use (e.g.
Microsoft Explorer, Safari, Firefox or Chrome) and what domain
you are accessing our sites from. With this information we can
do the following:
•Track traffic patterns to our site.
•Ensure that the most relevant content is being shown.
•Allow you to enter certain site member services without having
to log in each time you visit.
•If you would rather we did not use cookies with you, you can
refuse them by turning them off in your browser and/or deleting
them from your hard drive. You will still be able to visit our
sites.
:: External Links
This site contains links to other websites.
We show external links to such sites for you our client to gather
information. This can be from currency calculations, to Australia
national parks managment,
Australia 4 Wheel Drive
Rentals is not responsible for the privacy practices or
the content of such Web sites.
:: External Links To Other Websites
Our Group Manage Or Own
The Goholi and Australia
4 Wheel Drive Rentals group are involved in a number
of industries. Our centric businesses are IT and Travel/Tourism
in Australia and Asia. As such we often have external links in
tourism to our other products and information for our clients
to make travel plans such as adventure tours and a choice of 2wd
car hire, 4wd hire and campervan and motorhome hire. As well as
a number of our sites that have been designed to provide area
information on a destination such as Litchfield National Park
for our clients.
:: External Affiliate Links
The Goholi and Australia
4 Wheel Drive Rentals group have affiliate
partnerships with tourism organizations such Apollo, THL Holdings,
Wotif and Tour To Go and soon more new affiliate agreements. These
agreement were made to offer our clients a choice of products
we can't assist with such as last minute bookings, select day
tours, hotels and 2wd car hire across Australia and motorhomes,
hotels and flights across the world.
The requirement to implement practices, procedures and systems
is qualified by a 'reasonable steps' test.
and
Procedures for identifying and responding to privacy breaches,
handling access and correction requests and receiving and responding
to complaints and inquiries.
:: Information Storage and Security
The Goholi and Australia
4 Wheel Drive Rentals group - access is by our IT
team (9 years experience with us and security checked) and our
management and staff. Staff and IT and management are regularly
informed of Australian, Overseas government policies when aware
and applicable.
Older information and records are kept on contract in sealed
boxes at a specific business for Records Management and Storage
in high security commercial premisses with strict access policy
and government approved security level procedure in Darwin Australia.
It protects and stores documents for more than 140,000 organizations
worldwide.
:: Information Storage breaches
The Goholi and Australia
4 Wheel Drive Rentals group - measures for any breaches
and actions to secure breaches are reguraly regularly.
:: Information Data Storage
The Goholi and Australia
4 Wheel Drive Rentals group - use a number of secure
storage methods such as safes, banking security facilities, inhouse
security measures apply and commercial hi-tech secure data storage.
We have were possible secured our data were possible.
:: Are we likely to disclose personal
information to overseas recipients (APP 1.4(f))
The Goholi and Australia 4 Wheel Drive Rentals group director
is associated and owner of Urban Rhythms Tours, Adventure & Travel
Sdn Bhd (KPL 4991) and Urban Rhythms IT . As such on occasions
we mention to clients we can assist with overseas travel or IT
services if they so desire.
:: Telecommunication Systems
The Goholi and Australia
4 Wheel Drive Rentals group - use a number of telecommunication
systems. Telstra is our major supplier followed by Virtutal Australia.
Our calls are not recorded or monitored.
:: Emails
When we collect personal information reasonable steps are taken
to keep that information secure and to protect that information
from misuse or loss and from unauthorized access, modification
or disclosure. Please note however that total security of data
transmission over the internet cannot be guaranteed as being completely
secure. Hence, we cannot guarantee and we do not warrant the security
of information transmitted to us over the internet and you acknowledge
that you do so at your own risk.
:: Security Methods and Procedures
This site has security measures in place to protect the loss,
misuse and alteration of the information under our control.
:: Our Suppliers
On occasions we request a supplier to quote directly to you
without notice and we also supply our supplier with your contact
and requests details to be able to quote. The reason being we
their agent or known to them do not have the product you the client
require or availability and the said supplier/operator may.
By entering this site, reading our terms which is required to
enter and use this site and use our facility it is understood
that you agree with this.
:: We reserve the sole right to quote,
reply and ticket any request
We reserve the sole right to quote, reply and ticket any request
made to any of our websites, business or staff.
We reserve the right to refuse to assist
in any enquiry - as that client may seem unreasonable in their
request, it's beyond our knowledge or ability to assist, or the
client may have intimated or been hostile to our staff.
Quotes without a correct full name or contact
details may not be answered or offered a external link to see
general pricing or alternative supplier options.
Further more (we reserve the sole right)
quotes and secure forms appearing to be false in any form, matter
or way will not be processed as we have measures in place to detect
such actions.
Any claim relating to the material/s
contained in this site shall be governed by the laws of Australia.
:: We reserve the sole right
on how we reply to a individual wishing to remain anonymous to
request a quote, reply to an email.
At certain times a individual will email or telephone request
a general price only without set dates or locations and will not
wish to offer their name or location. If this individual wishes
this then we will draw their attention for self drive to recommended
prices at www.australia4wdrentals.com and for tours to prices
at www.australia4tours.com. As in tours prices are seasonal and
so to for self-drive and location.
If said individual wishes
to know availability we will have the right to choose to further
assist the individual or direct said individual to that relevant
supplier or operator.
:: Spam:
It is The Goholi and Australia 4 Wheel Drive Rentals group and
its staff policy not to contact clients unless they have originally
requested information from one of our web sites or to update then
on new products released such as a new supplier, current or future
specials on offer, industry warnings, information destination
area webistes, industry news or our latest IT services such as
a pricing database for the convenience of customers.
:: Virus:
Antivirus software in place is from AVG Australia on All systems.
:: Hacking:
Our systems work on a number of different anti-hacking programs.
:: Copyright Laws:
The content of this site is protected by
Australian copyright laws. Unauthorised reproduction or distribution
of content is prohibited. The Goholi and Australia
4 Wheel Drive Rentals group respects the intellectual property
of others, and we ask our users, and visitors to our web sites,
to do the same.
:: Fraud & Abuse
Protection:
The material and content on this Web site is provided by The Goholi
and Australia 4 Wheel Drive Rentals
group for informational purposes. By using the The Goholi and
Australia 4 Wheel Drive Rentals group
and/or downloading any material from this site, you agree to the
following terms.
Those who choose to access this site from locations other than
Australia do so on their own initiative and are responsible for
compliance with applicable local laws. You may not use or export
the materials contained in this site in violation of applicable
Australian and international export laws and regulations.
:: What About Our Advertisers and
Business Partners?
This Privacy Policy only relates to our sites. You should be aware
that we are not responsible for the practices of our advertisers
or business partners. Our site may contain external links to other
web sites. It is strongly recommended that you should check their
privacy policies before providing personally identifiable information
to them or any other third party.
:: Can We Change This Policy?
In order to reflect the fact that our business is growing constantly,
we reserve the right to change this policy at any time. We will
notify site users of any changes to the Privacy Policy.
: Security
This site has security measures in place to protect the loss,
misuse and alteration of the information under our control.
:: Contacting the Web Site
If you have any questions about this privacy statement, the practices
of this site, or your dealings with this Web site, you can contact
for destination or vehicles info@australia4wheeldriverentals.com
or info@australia4wdrentals.com
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